Startup gaining funding traction for AI clinician productiveness device

Melbourne-based well being tech startup Heidi Well being has raised A$10 million ($6.5 million) in a Sequence A funding spherical led by Blackbird Ventures. 

Hostplus, Hesta, Wormhole Capital, Archangel Ventures, Potential Ventures and Saniel Ventures additionally participated on this investing spherical

This brings its complete investments thus far to A$15 million ($9.7 million); Blackbird Ventures additionally led its seed funding spherical in 2021, which attracted A$5 million ($3 million). 


Previously Oscer, Heidi was based simply two years in the past by a vascular surgical procedure registrar, Dr Thomas Kelly, alongside Waleed Mussa and Yu Liu. They purpose to develop AI-powered software program that can enhance affected person expertise whereas enhancing clinicians’ working circumstances. 

Its flagship product, Heidi Clinician, leverages “synthetic basic intelligence” to automate tedious administrative duties for clinicians. These embrace gathering histories, constructing ward spherical lists, performing scientific audits, writing scientific notes, creating paperwork, optimising discharge summaries for billings and processing referrals. Used as both an off-the-shelf or an enterprise white-label resolution, Heidi Clinician is now already adopted by 100 GPs in 30 clinics throughout Australia. 


Based mostly on a media launch, Heidi will use its recent funds to develop Heidi Clinician additional and to get extra clinics and GPs in Australia to make use of its resolution.

The startup immediately connects with clinicians to supply their product. It additionally seeks partnerships with organisations and different software program firms to incorporate their AI providing. 

“We’re all about creating superior and easy-to-share experiences, particularly with multiplayer options that allow clinicians share with their colleagues. For large firms, it is about utilizing our already-working healthcare AI system, including their very own information to make Heidi even higher, and promoting the upgraded model to their current prospects,” Dr Thomas Kelly informed Mobihealth Information, additional explaining their go-to-market technique.

It additionally plans to make use of its new funds to broaden its staff of medical doctors, designers, and engineers. 


Australia is dealing with a shortfall of round 10,600 GPs and a 58% enhance in demand for GP providers by the top of the last decade, in line with projections of the Australian Medical Affiliation. It’s mentioned that Australian clinicians at the moment are spending as much as twice the period of time on paperwork and administrative duties than offering important care and providers. This negatively contributes not solely to affected person outcomes but in addition to clinician burnout. 

“You are overrun with sufferers and there are by no means sufficient hours within the day. My time as a health care provider was so usually wasted doing paper referrals, ready on maintain or filling in copious quantities of documentation to fulfill the federal government’s necessities for some piece of Medicare funding,” Dr Kelly mentioned, sharing her anecdote.

In the meantime, it was additionally noticed that not many junior medical doctors are selecting to turn into GPs, making a “crippling burden on our GPs.”

Heidi is taking a shot at these points with Heidi Clinician. “[We are using] AI to automate the executive parts of care and higher orchestrate our clinician sources with our affected person inhabitants.”

In keeping with Dr Kelly, some GP customers of their AI resolution are saving between one to 2 hours of documentation. A number of psychologists and occupational therapists have additionally reported having diminished the time to generate their detailed experiences “by a 3rd,” down from three weeks to 2 weeks as an alternative. 

“Heidi Clinician is superpower for clinicians, and the primary expression of our imaginative and prescient to vary the world powered by Heidi’s seek the advice of information,” she emphasised.


AI, significantly generative AI, simply comes on prime of thoughts of healthcare suppliers at this time when contemplating options for elevating employees productiveness. These instruments may convey as much as $13 billion in worth to the healthcare sector in Australia by 2030, in line with Microsoft. 

With so many genAI-powered options coming into the market recently – together with Ubie Medical Navi, Sculpted AI by Items Applied sciences, SayHeart, and AI4Rx’s MedBeat HealthConnect, it may be difficult to remain forward of the pack. 

Explaining how they intend to set Heidi other than its competitors, Dr Kelly mentioned: “We’re based by a clinician (me) and have been constructing in healthcare since 2019. We perceive the info, safety, privateness, and compliance challenges of utilizing [large language models] in a healthcare setting.”

“We consider this is likely one of the few industries the place a sustainable moat will be constructed at each stage of the AI product – in AI security on the mannequin stage, within the utility layer with probably the most superb product improvements like My Additions that permits you to add issues that are not mentioned out loud, and within the [go-to-market] movement creating groundswell round our method to this house. As with every nice concept, there will be heaps of parents constructing comparable issues; we simply must be the perfect.”


“We desperately want a secure path to scale probably the most scarce useful resource in our healthcare system — clinicians. Heidi’s AI permits clinicians to spend much less time on administrative duties, and extra time on what issues most: to foster enduring relationships with their sufferers and put money into preventative care,” commented Michael Tolo, basic accomplice at Blackbird Ventures, who led Heidi’s Sequence A funding spherical.

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