Pioneering research into the risks and benefits of digital life to help society prepare for the AI-era and beyond
News summary:
- Cisco (NASDAQ:) and the OECD launch the Digital Well-being Hub to holistically study technology’s impact on well-being and shape inclusive digital policies.
- The Hub explores the effects of digital transformation on people’s well-being by crowdsourcing insights including life satisfaction, mental health, AI tools and ethics, digital skills, cyber safety, civic engagement, climate consciousness and social connections. It also presents visitors with OECD data across several well-being dimensions.
- The collaboration with the OECD is part of Cisco‘s Country Digital Acceleration program, a global co-innovation platform that is helping power inclusive communities and resilient economies.
Daily Digital Experiences: the Missing Piece in Well-Being
Existing research already indicates that 40% of adults in OECD countries lack basic digital skills, potentially hampering their ability to safely navigate digital environments, including understanding digital privacy and the mental health implications of online activities. The situation gets more complex when considering that more than half of the workers in these countries are concerned that AI-related data collection could result in biased decisions against them. However, this picture is still incomplete. What is missing is an understanding of how different people experience these interconnected issues on a daily basis and how they impact overall well-being. For instance, a lack of digital skills may limit job prospects, or uncertainty about application of technology might deter responsible social media use, or participating in online education, healthcare or civic engagement.
“Digital well-being isn’t one thing; it’s multifaceted and interconnected, requiring a holistic understanding to responsibly navigate the AI era and beyond. But we’ve never fully examined technology’s impact on our well-being across various aspects of everyday life such as education, health and jobs,” said
Connecting the Dots in Digital Life
The Hub aims to dig deeper into the interplay between these issues by taking a holistic view of digital well-being that makes connections between the use of digital technologies and factors such as life satisfaction, mental health, digital skills, cyber safety, civic engagement, climate consciousness and social connections. Contributions from visitors to the Hub will inform pioneering research that will go beyond technology to focus on outcomes that enhance the quality of digital life for everyone.
“The Digital Well-being Hub shines a light on how advanced technology can build healthier lives and communities-and this is just the beginning,” said
Building the First Full Picture of Digital Well-Being
The groundbreaking study, the first to connect different well-being dimensions in a single view, wrestles with the contradictions of the digital world. Where digital technology is accessible, available, and affordable”and people have the right skills”it can improve economic well-being and transform the way we work, live, and connect. AI for example, can boost productivity and improve working conditions. But it can also show biases against women and minorities. The effects of digital technology on the social, environmental, and relational aspects of well-being are less clear-cut, with risks and negative effects heightened by excessive or problematic use.
Part-crowdsourcing platform, part-research tool
The Digital Well-being Hub is grounded in the OECD Well-being Framework. It captures real-time evidence of people’s well-being, digital behaviours, and inequalities in technology use. Visitors to the Hub can also explore and interact with the OECD’s existing findings on technology’s impacts and compare country-level data.
“Through the Digital Well-being Hub, we will hear directly from people to better understand the interplay between technology and life that can inform new decisions and policies, and spur action to improve outcomes for people,” said
How’s Digital Life for You?
During the next several months, Cisco and the OECD are calling on people globally to contribute their experiences via the Hub. Once enough responses are collected, the OECD will analyse and synthesize people’s experiences (the subjective data) with existing OECD research (objective data) to provide a more holistic view of digital well-being in 2025.
Additional Resources:
- Digital Well-being Hub
- Guy Diedrich Blog
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